Last Updated: 31 May 2026
Aveline Travel ("we", "our", "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you:
Visit our website
Submit an enquiry
Book a consultation
Request travel planning services
Communicate with us by email, telephone, WhatsApp, social media, or other channels
Please read this Privacy Policy carefully to understand how we handle your personal information.
Aveline Travel is an Independent Travel Consultant with Jamie Wake Travel.
For the purposes of UK data protection law, Aveline Travel is the Data Controller for information collected through this website.
Contact Details
Aveline Travel
Email: [email protected]
Website: https://avelinetravel.uk
Aveline Travel operates in association with Jamie Wake Travel.
Jamie Wake Travel is a trading name of Wake Enterprises Limited, registered in England & Wales.
When you contact us, complete a form, subscribe to updates, or book a consultation, we may collect:
Name
Email address
Telephone number
Travel preferences
Destination interests
Holiday requirements
Travel dates
Budget information
Information contained within messages you send to us
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Website usage data
Pages viewed
Time spent on pages
Referral source
This information helps us improve our website and services.
If you decide to proceed with travel planning or booking services, we may collect additional information necessary to arrange your travel, including:
Date of birth
Passport information
Nationality
Emergency contact details
Frequent traveller programme information
Travel insurance information
Accessibility requirements
Dietary requirements
Other information required by travel suppliers
We only collect this information where necessary for the provision of travel services.
We may use your information to:
Respond to enquiries
Arrange consultations
Provide travel advice and recommendations
Create travel proposals and itineraries
Facilitate travel bookings
Communicate regarding your travel arrangements
Improve our website and services
Maintain business records
Comply with legal and regulatory obligations
Send marketing communications where you have provided consent
We process personal data under one or more of the following lawful bases:
Where processing is necessary to provide services you have requested or to take steps before entering into a contract.
Where processing is necessary for the legitimate interests of operating and improving our business, provided your rights and freedoms are not overridden.
Where you have provided consent, such as subscribing to marketing communications or accepting non-essential cookies.
Where processing is necessary to comply with legal or regulatory requirements.
Aveline Travel operates as an Independent Travel Consultant with Jamie Wake Travel.
Where you choose to proceed with travel planning or booking services, your information may be shared with Jamie Wake Travel and relevant travel suppliers to facilitate and manage your travel arrangements.
Jamie Wake Travel and travel suppliers may process your personal information in accordance with their own privacy policies and applicable legal obligations.
We may share your information with:
Jamie Wake Travel
Tour operators
Airlines
Hotels and accommodation providers
Cruise lines
Transfer providers
Travel insurance providers
Technology and software providers
Professional advisers
Regulatory authorities where required by law
We do not sell your personal information to third parties.
We use trusted third-party providers to help operate our business and website. These may include:
GoHighLevel (CRM, forms, appointment scheduling, communication and marketing)
Google Workspace
Google Analytics
Meta Platforms (Facebook and Instagram)
Email service providers
Travel booking and supplier systems
These providers may process information on our behalf under appropriate contractual and security arrangements.
We may use analytics and advertising technologies, including Google Analytics and Meta Pixel, to understand how visitors use our website and to improve our marketing activities.
Where required by law, these technologies will only be activated after you have provided consent through our cookie management system.
Some of our service providers may process or store personal information outside the United Kingdom.
Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK data protection laws.
We take appropriate technical and organisational measures to protect personal information against:
Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction
However, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as necessary.
Typical retention periods include:
Travel enquiries: up to 24 months after the last interaction
Consultation records: up to 24 months after the last interaction
Marketing records: until consent is withdrawn
Booking records and associated documentation: up to 7 years where required for legal, regulatory, accounting, or business record-keeping purposes
When information is no longer required, it is securely deleted or anonymised.
Under UK GDPR, you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Withdraw consent
Request transfer of your information
Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at [email protected].
If you are unhappy with how we process your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Website: https://ico.org.uk
We would appreciate the opportunity to address your concerns before you contact the ICO.
Our website uses cookies and similar technologies to improve user experience, analyse website traffic, and support marketing activities.
Further information can be found in our Cookie Policy.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing any personal information.
Our services are intended for individuals aged 18 and over.
We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time.
Any updates will be published on this page, and the revised version will take effect immediately upon publication.
If you have any questions about this Privacy Policy or the way we process personal information, please contact:
Aveline Travel
Email: [email protected]
Website: https://avelinetravel.uk
Aveline Travel is an Independent Travel Consultant with Jamie Wake Travel.
Jamie Wake Travel is a trading name of Wake Enterprises Limited, registered in England & Wales.